Case study: WGM Engineering

Making sure you’re on time

Expertise
Business Challenges
  • Keeping Pace with Queries
  • Crisis Management
  • Ever-Changing IT Landscape
Solutions Provided
  • IT Support Service
  • Emerging Technology

 

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WGM Engineering is one of Scotland’s leading engineering solution providers. Offering a unique service with mechanical, electrical, and civil engineering. WGM Engineering provides its clients with a full service in strategically located service centres and its large workforce of field-based engineers.

The Challenge - What was presented to Cloud Cover IT?

WGM Engineering needed a time recording solution for employees that delivered against commercial and payroll needs.

With much of the work force being mobile engineers at various locations and working on a wide variety of jobs, it was imperative managers and directors understood how engineer’s time was being spent to effectively manage client expectations as well as needs of the engineers.

Additional applications were required for Service Centre and Office staff to support day-to-day operations.

The Solution - How did we solve it?

  • Bespoke application development via Microsoft Power Platform including PowerApps, Power Automate and SharePoint

  • Dedicated applications for Field, Service Centre and Office Staff

  • Integration with existing business practices and systems

  • Reporting Facility providing accuracy to line managers, payroll and billing

What Our Clients Say

The insight and expertise of Cloud Cover were vital in identifying and implementing the best solution for recording employee time within WGM.  This is a complex issue with the solution needing to fit our own payroll and commercial needs as well as that of our clients and contractors.

Cloud Cover have provided experienced and customer-focused developers to work closely with us on their user-friendly and future-proof application while maintaining great communication with us at all stages.

– Graham Aitken, Systems Trainer

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